How Do I View Faxes in eFax Messenger?

With eFax Messenger® fax software, you can view your faxes from any computer.

After installing the Messenger software:

  1. Log into your account. 
  2. Open the email message from eFax [message@inbound.efax.com].
  3. Click the attachment to open the fax in eFax Messenger.

The following types of files can be opened directly in eFax Messenger:

Document Type

Version

Extension

Example

eFax Messenger Document

eFax Messenger
.efx myfax.efx
Tagged Image File Format All versions .tif
.tiff
myfax.tif
 myfax.tiff
ZIP Archive File Format

All versions .zip  myfax.zip
Adobe Portable Document Format All versions .pdf myfax.pdf
JPEG Joint Photography Experts Group All versions .jpg
.jpeg
myfax.tif
myfax.tiff
Portable Network Graphics

All versions .png  myfax.png
Windows Bitmap

All versions .bmp  myfax.bmp